GetUseCase

Churn Prediction Analysis

churn
retention
prediction
Industry

Technology

For Whom

Customer Success Managers, CRM Analysts, Subscription Business Leaders

Why You Need This

Churn erodes recurring revenue. Early churn prediction helps you focus retention efforts before customers leave.

How It Works

We analyze behavior patterns to assign churn risk scores, highlighting who needs retention outreach.

Data Type

Tabular

What You Need

Historical data on customer purchases, engagement, tenure, support tickets.

What You Get
  • At-risk customer list with risk scores (High Churn Risk: Score > 0.7)
  • Segment definitions: High, Medium, Low Risk
  • Automated retention playbooks for each segment
How To Use It

Prioritize retention offers for high-risk segments, monitor the dashboard weekly, and measure retention uplift.

Technique

Classification

Business Impact

Reduce churn rate, increase LTV, and stabilize revenue (track % churn and retention rate).

How We Deliver This

Interactive dashboard with CRM/email integration. Regular updates and onboarding support.

Can Be Extended To

Win-back campaigns, upsell/cross-sell targeting, early-warning product adoption models.